Refund and Return Policy

At Doctor Hostel, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us at within 30 days of your purchase for a refund or exchange for a physical product only.


We offer full refunds on all purchases within 30 days of the original purchase date. To request a refund, please email us at with your order number and reason for the refund request. Once we receive your request, we will process your refund within 5-7 business days.

Please note that refunds will be credited back to the original form of payment used for the purchase. If you paid with a gift card or store credit, the refund will be issued as a store credit.


We accept returns on most unused, unopened items within 30 days of delivery. To return an item, please email us at to receive a return authorization number. Write this number clearly on the outside of the return package and send it to:

Doctor Hostel Origial Adress

Once we receive your return, we will process your refund or exchange within 5-7 business days. Please note that return shipping costs are the responsibility of the customer.


The following items are not eligible for refunds or returns:

  • Gift cards
  • Final sale items
  • Personalized or custom-made items
  • Opened beauty products for health and safety reasons

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at within 5 days of delivery. We will work with you to resolve the issue, which may include a refund, exchange, or replacement.

Contact Us

If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact us at We are here to help!

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